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One user from each ITC will need to submit a Cherwell request to SSDT-EMIS after successfully logging into EMISFFE using IdM credentials. In the Cherwell request provide the Username for your account and that you are requesting the ITC role. Once SSDT has setup one user at the ITC with the ITC role, that ITC user may handle the task of updating their coworkers accounts to include the ITC role. Any user with the ITC role has the ability to update User accounts for users within their ITC. |
Users working across multiple ITC's
Users who may currently have access to districts that span more than a single ITC through IdM will find that only a portion of their districts are available after first logging into version 2.1-0 of EMISFFE. Only the districts that are tied to the ITC that the users IdM account was setup under will appear as "Granted" districts for the user. The user will need to request a separate account be created for each ITC they may be working through.
A user account is tied to a single ITC. The districts that may be tied to a users account must be member districts to that ITC. Therefore, it is necessary for these users that work with multiple districts across more than one ITC to have more than one account in EMISFFE.
No Existing IdM Account
Users that do not have an existing IdM account simply need to request an account be created for them in EMISFFE through their ITC.
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