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Note

As of November 24th, 2023, Jira and Jira Service Desk migrated to a cloud based instance.  Any customized dashboards you created in Jira prior to migration will not transfer to the cloud-based JIRA.  You will need to recreate your custom dashboard(s) in the cloud-based instance of JIRA.

Logging into JIRA

  • When accessing the JIRA Dashboards link, https://mcoecn.atlassian.net/jira/dashboards/10000 you will be taken to the default system dashboard. You must log into JIRA in order to create a custom dashboard and filters.  Use the Icon to the far right of the page to log in.

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  • Intended for ITC staff only.  Please click here for a recording of a demonstration on the options available to create a service desk ticket, including search features in the help desk portal.

Helpful Gadgets

Watched Issues

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