A "user" is a person that the application is designed for and is using it. The username entered when creating the user is the username they will use to log into the ITC Management application.

Users are assigned a role. The role assigned to the user thus determines the access the user will have in the system.

Create a User

Click on to add a new user and enter the desired information

Field Definitions:

Name: ITC Staff Member
Title: ITC Staff member title
Username: Username
Email-ITC staff member's Email address
Role-Choose the Role that the employee should be granted

User Role	Definition

User Role	Definition
ROLE_ADMIN	Grants full access to the ITC Management application.
ROLE_USER	Grants access to the ITC Management application with the exception of the User option

Locked: indicates if the user account is locked and therefore unusable.
External Authentication: flag indicates if the user account uses External Authentication to validate the user's account instead of a locally defined set of credentials. In order to use this feature additional configuration is required.
Enabled: flag indicates if the user account is active and able to be used.
Two Factor Authentication: flag indicates if the user account uses Duo Two Factor Authentication. In order to use this feature it must be configured in the application properties.
Password Expiration: is the date at which the user's password will expire. The user will be required to change the password after this date. Does not affect externally authenticated users.
Account Expiration: is the date at which the user's account will expire. After this date, the user will be effectively disabled. This affects both locally and externally authenticated users.

View/Search

The Users grid allows the user to search for existing accounts by clicking in the filter row in the grid columns and entering in the desired information. Click on any row to view a user record.

Edit

Click on in the grid beside the user to edit the record. Only fields that are allowed to be edited will be displayed. You can also Delete the user from the edit window. This will remove the user from the grid and they will no longer have access to the application.

Change a Password

Click on the button to change a user's password

Enter in the New Password
Verify New Password
Click on
to reset the password.

Lock/Unlock User

Click on the user account you are wanting to lock. The user will not be able to log into the application.
Click on the user account you are wanting to unlock.

ITC Management Documentation

Users