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Access to the ODDEX application is through the OH|ID Portal.
Application Login Failures
When attempting to log into the ODDEX application, users could receive a log in failure message after entering a username and password. These messages vary and indicate a problem with communications, SAFE authentication, or a system error.
- Username/password did not authenticate with SAFE (BadCredentialsException) = Login failed. User may have entered incorrect username or password. Those entered did not match any existing SAFE account.
- SAFE Authentication unavailable = SAFE application at ODE is not available. When this occurs ODDEX is also not available.
- Communication error (AuthenticationServiceException) = This error may also include a message such as 'connection refused', 'host not found'. This indicates the ODDEX application is not currently available. Contact your ITC for assistance.
- Other failure (AuthenticationServiceException) = Login failure for all other errors that are not related to SAFE. Contact your ITC for assistance.
- Your SAFE account does not have access to this application = Your SAFE credentials are correct, your SAFE account does not have the correct roles for the applications. The district OEDS administrator can assist with granting those roles.
Applications within ODDEX
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Data submitted to these applications is never deleted. Only new data is added or updates made to existing data. Updates to data are only made by completing a new submission through the Data Collector. The data as submitted each school year will remain within the application for historical purposes. Functionality within the application will default to the current school year for SOES and SCR, but will allow selection of data for other years. Records will include all data available for a student with restrictions, and allowances for narrowing data to a single year. See the Records section of this documentation for additional details.
All applications have The ODDEX application has a pre-determined time-out of 30 minutes. When inactivity exceeds that 30 minute window, the user's session is terminated.
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