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If the Paying and Educating LEA's are in disagreement over a student, and are unable to resolve the issue working with each other, the student tuition record may be escalated to ODE for their review.  The ability to escalate a student will become available once there has been an open review in place for the student for at least seven days.  At that time, an escalation icon  will appear in the Review display area, on the left side, next to the add comment icon.  Regardless of which entity initiated the review, both parties, Paying and Educating, may escalate any review that has been open for at least seven days.

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Clicking the escalate icon will bring up a new page where the user will indicate through a flag why they are escalating the student along with a descriptive reason.  A descriptive reason must be entered into the text area in order for the escalation to be accepted.

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Note
titleStudent Identifying Information

Do not enter any student identifying information such as student/parent name, address, social security number into the text area as ODE is not permitted to have this information.


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Once the escalation has been saved, it will appear in the Review display area with the 'Reason for Escalation' text being displayed in the Comments column of the reviews.  The escalation flag will be displayed in red in the 'Review Flags' column. 

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Escalation of Records older than 30 days

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If the Escalation is from a Resident/Paying initiated review, the Paying LEA will have the ability to close the escalation by either adding a new review ('Add Review') or selecting 'Approved to Pay'.

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If adding a new review, the escalation is closed and replaced by the new review.  The new review will become available for escalation again once it has been in place for seven (7) days or more.

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If the escalation is from an Educating/Receiving Initiated review, the Educating LEA will have the ability to close the escalation by either adding a new review ('Add Review') or selecting 'Clear Flags'.

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If adding a new review, the escalation is closed and replaced by the new review.  The new review will become available for escalation again once it has been in place for seven (7) days or more.

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