Access
Access to the ODDEX application is granted by a district's OEDS Administrator. Using SAFE roles available from OEDS, an individual with a SAFE account could be granted access to this application and its areas. One individual may have a single OEDS role for these applications, or they may have multiple roles. The number of roles and the number of LEAs they may have access to is determined at the district level.
ITC personnel also are granted access to this application through OEDS roles. The OEDS Administrator for each ITC will grant the necessary SAFE roles.
Application Login Failures
When attempting to log into the ODDEX application, users could receive a log in failure message after entering a username and password. These messages vary and indicate a problem with communications, SAFE authentication, or a system error.
- Username not found (UsernameNotFoundException) = Login failed. Username entered is not valid.
- Username/password did not authenticate with SAFE (BadCredentialsException) = Login failed. User may have entered incorrect username or password. Those entered did not match any existing SAFE account.
- SAFE Authentication unavailable = SAFE application at ODE is not available. When this occurs ODDEX is also not available.
- Communication error (AuthenticationServiceException) = This error may also include a message such as 'connection refused', 'host not found'. This indicates the ODDEX application is not currently available. Contact your ITC for assistance.
- Other failure (AuthenticationServiceException) = Login failure for all other errors that are not related to SAFE. Contact your ITC for assistance.
- Your SAFE account does not have access to this application = Your SAFE credentials are correct, your SAFE account does not have the correct roles for the applications. The district OEDS administrator can assist with granting those roles.
Applications within ODDEX
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