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Role: For users with District Manager or Admin role. NOTE: District Manager role cannot create a user with Admin role. There is no user self registration yet in ESS. (ESS-246)

Create a User

The username entered when creating the user account is the username used when logging into Employee Self Service.

  1. From the Users menu, select 'Users'.

  2. Click

    1. Enter/Select desired user information. Field denoted with a . are required fields.

      1. If the user account being created is for an employee of the district, select the employee by clicking on the drop down arrow under ‘Select Employee’ or enter a name to start filtering on an employee. Once selected it will auto-populate full name and email address from the USPS Employee record. (Primary email address from USPS is pulled by default.)

      2. If user is using Active Directory, enter their active directory username in the ‘Username’ field. Also check the ‘External Authentication’ box.

      3. If user is using DUO, check the ‘Two Factor Authentication’ box.

      4. Password Expiration date and time is automatically set when the ‘change password’ option is used.

      5. Select role(s). User Roles are defined under ‘More Information on Users’

  3. Click on to create the user or image-20240307-193245.png to cancel out of the window without saving changes.

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  • image-20240307-195934.png view entire user record.

  • image-20240307-200036.png edit a user record

  • image-20240307-200054.png change a user’s existing password. NOTE: This password option can only be used for local or Two Factor authentication. If you are set up for external authentication, please contact your AD manager.

  • image-20240307-200435.png locks user account.  The user will not be able to log into the application. A user with Admin or District Manager role can log into the application and access a user’s account in order to unlock it.

  • image-20240307-200519.png unlocks a user account that is currently locked.

  • image-20240307-200556.png deletes a user account.  If a user is part of a group/group chain and/or has leave requests entered in the system, their user account cannot be deleted. However, their account may be disabled by unchecking the ‘enabled’ box.

  • Bulk Reset Passwords: Allows mass reset of passwords for selected users. Checkmark specific users or use the top checkbox to select all users based on the filter you entered. A pop-up window appears with a grid listing the selected users and when their passwords are set to expire (if applicable). Click ‘Confirm’ to reset their passwords. The Password Expiration date and time will auto-populate in the User’s account forcing the user to reset their password at the ESS login page (by selecting the ‘Forgot Password’ option).

Info

The default setting in System>Configuration>Forgot Password Configuration to change a password is 5 minutes. If using Bulk Reset Passwords and you prefer to extend the time, you may increase the ‘minutes until expiration’ setting to give users more time to reset their password. For example, a Bulk Reset Password is performed at 1:00 PM and the district’s ‘forgot password configuration’ is 30 minutes, the user will receive an automated email with a link to reset their password. The user has exactly 30 minutes from when the email was sent to change it to a permanent password.

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  • Export Grid Items: Checkmark specific users or use the top checkbox to select all users based on the filter you entered. Click to generate a CSV formatted spreadsheet based on the users you filtered.  For more information on updating user information via a spreadsheet, please refer to the System>Mass Load option.

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  1. click . Fields denoted with a . are required fields.

  2. Name: Enter the desired name of the Group and description.

  3. Select And/Or:

    1. AND requires all ApproverGroup Member Types to approve the leave request

    2. OR requires only 1 Approver member to approve the leave request

  4. Select the group members to be included. The list to choose from will include active ESS users as well as two unique users:

    1. Supervisor will automatically include the supervisor listed on the user's USPS Position record.

    2. Manager will automatically include users with Leave Manager role in ESS.

    3. NOTE: When adding a Supervisor or Manager group member to a Group, you must use OR option otherwise, it will attempt to flow to ALL supervisors or managers instead of the one specific to this position.

  5. Once a member is selected, click Add to add the member to the grid. It will display their Username, Name and allow you to select their access to the group.

    1. Approver: member is an approver and will be sent an email notification when the leave request needs approval

    2. Read-only Access: member is not an approver but is allowed to view the leave request.

    3. Read-only Access with Notifications: member is not an approver but will be sent an email notification when a leave request is awaiting approval.

  6. Click on to create the leave request group or image-20240307-193245.png to cancel out of the window without saving changes.

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  1. click . Fields denoted with a . are required fields.

  2. Name: Enter the desired name of the Group and description.

  3. Select And/Or:

    1. AND requires all ApproverGroup Member Types to approve the timesheet

    2. OR requires only 1 Approver member to approve the timesheet

  4. Select the group members to be included. The list to choose from will include active ESS users as well as two unique users:

    1. Supervisor will automatically include the supervisor listed on the user's USPS Position record.

    2. Manager will automatically include users with Leave Manager role in ESS.

    3. NOTE: When adding a Supervisor or Manager group member to a Group, you must use OR option otherwise, it will attempt to flow to ALL supervisors or managers instead of the one specific to this position.

  5. Once a member is selected, click Add to add the member to the grid. It will display their Username, Name and allow you to select their access to the group.

    1. Approver: member is an approver and will be sent an email notification when the timesheet needs approval

    2. Read-only Access: member is not an approver but is allowed to view the timesheet.

    3. Read-only Access with Notifications: member is not an approver but will be sent an email notification when a timesheet is awaiting approval.

  6. Click on to create the group or image-20240307-193245.png to cancel out of the window without saving changes.

(insert screenshot of timesheet group)

Timesheet Groups Grid Options

The Groups grid allows the user to filter group information by clicking in the filter row in the grid columns and entering in the desired search query

(insert image of TS Group Grid)

  • image-20240307-195934.png view entire group record.

  • image-20240307-200036.png edit a group record. Editing will allow you to add/remove members or update group member type to an existing group.

  • image-20240307-200556.png delete a group record.  NOTE: If the group is attached to a Group Chain, you will not be able to delete the group.

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A Group Chain defines the leave or timesheet approval workflow by linking selected (approver) Groups with specified employees, groups, departments, etc. that are included in the workflow.

Leave Request Group Chains

Role: For users with Leave Approval Workflow Manager, District Manager or Admin role.

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Create a Leave Request Group Chain

From User>Groups Chains, ensure Leave Request is selected:

  1. click Image Added. Fields denoted with a . are required fields.

  2. Name: Enter the desired name of the Group Chain and description.

  3. Priority: Must be specified to determine the order of the workflow for each group chain

  4. Select and drag Available (Approval) Groups from the left to the right (Selected) groups area.

  5. Once the approval groups are in the proper order, select the Specific Leave Types you want included in the group chain. If left blank, all leave types will be included:

  6. You have the option of including one or more of the following to be included in the workflow:

Info

For the following options below, use the drop down arrow or enter the search criteria and click on your selection. Click ‘Add’ to add your selection to the grid. If you need to remove a selection, checkmark it and select ‘Remove from Grid’.

  • Specific Employees and Positions:

...

  • Specific Pay Groups

  • Specific Departments Codes

  • Specific Building Codes

  • Specific Sub Category (leave type sub categories)

If specific employees are selected, it is mutually exclusive from the other options so you can either have employee(s) or you can have pay groups, department codes, building codes and/or sub categories in your group chain.

  1. Once the group chain is set, click ‘Create’ to save it and it will be added to the Group Chains grid.

Leave Request Group Chain Grid Options

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  • image-20240307-195934.pngImage Added view entire group chain record.

  • image-20240307-200036.pngImage Added edit a group chain. NOTE: If you edit the original settings of the group chain so that it is no longer applies to any outstanding leave requests tied to this group chain, you will receive an error message and the changes will not take place. Otherwise, if the edit was successful, it will restart the workflow on the leave request and the leave request’s approval trail will display ‘Group Chain Edited’.

  • image-20240503-202030.pngImage Added or image-20240503-202044.pngImage Added allow you to reorder the priority of the district existing workflows. Group priority can be shared (meaning you can assign the same prior to multiple group chains. It will flow by priority first and then alphabetically.

  • image-20240307-200556.pngImage Added delete a group chain.  If you attempt to delete a group chain that contain outstanding leave requests, if another applicable group chain exist (i.e. 'catch all' group chain), the workflow for the leave request will restart. Otherwise, you will receive an error message and you will not be able to delete the group chain.

Note

If for some reason a leave request does not apply to any of the existing workflows, we recommend the district create a ‘catch all' group containing OR and only the Manager group member so that an ‘orphaned’ leave request will not be missed and will directly flow to a user with the Leave Manager role.

Timesheet Group Chains

Role: For users with Timesheet Manager, District Manager or Admin role.

(insert image of timesheet group chain creation)

Create a Timesheet Group Chain

From User>Groups Chains, ensure Timesheet is selected:

  1. click . Fields denoted with a . are required fields.

  2. Name: Enter the desired name of the Group Chain and description.

  3. Priority: Must be specified to determine the order of the workflow for each group chain

  4. Select and drag Available (Approval) Groups from the left to the right (Selected) groups area.

  5. Once the approval groups are in the proper order, select the Specific Leave TypesTimesheet Options you want included in the group chain. If left blank, all leave appointment types will be included:

  6. You have the option of including one or more of the following to be included in the workflow:

Info

For the following options below, use the drop down arrow or enter the search criteria and click on your selection. Click ‘Add’ to add your selection to the grid. If you need to remove a selection, checkmark it and select ‘Remove from Grid’.

  • Specific Employees and Positions:

...

  • Specific Pay Groups

  • Specific Departments Codes

  • Specific Building CodesSpecific Sub Category (leave type sub categories)

If specific employees are selected, it is mutually exclusive from the other options so you can either have employee(s) or you can have pay groups, department codes, building codes and/or sub categories in your group chain.

  1. Once the group chain is set, click ‘Create’ to save it and it will be added to the Group Chains grid.

Timesheet Group Chain Grid Options

...

(insert TS grid options image)

  • image-20240307-195934.png view entire group chain record.

  • image-20240307-200036.png edit a group chain. NOTE: If you edit the original settings of the group chain so that it is no longer applies to any outstanding leave requests timesheets tied to this group chain, you will receive an error message and the changes will not take place. Otherwise, if the edit was successful, it will restart the workflow on the leave request timesheet and the leave request’s timesheet’s approval trail will display ‘Group Chain Edited’.

  • image-20240503-202030.png or image-20240503-202044.png allow you to reorder the priority of the district existing workflows. Group priority can be shared (meaning you can assign the same prior to multiple group chains. It will flow by priority first and then alphabetically.

  • image-20240307-200556.png delete a group chain.  If you attempt to delete a group chain that contain outstanding leave requeststimesheets, if another applicable group chain exist (i.e. 'catch all' group chain), the workflow for the leave request timesheet will restart. Otherwise, you will receive an error message and you will not be able to delete the group chain.

Note

If for some reason a leave request timesheet does not apply to any of the existing workflows, we recommend the district create a ‘catch all' group containing OR and only the Manager group member so that an ‘orphaned’ leave request timesheet will not be missed and will directly flow to a user with the Leave Timesheet Manager role.

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API Access Token

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