Issue: AESOP absence is not reflecting the correct ESS (USPS) position when the absence is pulled into ESS.
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Only employees who are having an issue with the AESOP absence being applied to an incorrect position should be corrected by entering the position # in the ‘Employee External ID 1’ of the AESOP employee record. ESS-995 will improve the behavior on how the AESOP absences are being applied to the position in ESS. |
What if the employee has a new position in USPS? If that is the only position eligible for leave, please update the ‘Employee External ID 1’ field in their AESOP employee record so that the absence pulled from AESOP will reference the correct USPS position.
What if the employee has more than one position in USPS that is eligible for leave?
Issue: Absence Management Data Import View Grid - Processed Message Errors
Error creating leave request with conf #xxxxxxxxx;Employee not found.
There are 3 properties used from Absence Management to determine the length of an absence (if daily or hourly conversion is required)
Shift Type
Full DayHalf Day AM / PMCustom
Employee Hours Per Day
Duration Absence
If any of these fields are missing, an error will be added to the Process Message on the Absence Management Sync view
Flow of Processing is now
If Shift Type is
Full DayAND Unit isDailyLeave Request will be created for 1 day of leave
If Shift Type is
Full DayAND Unit isHourlyLeave Request will be created for employee hours per day
If Shift Type is
Half Day AM/PMAND Unit isDailyLeave Request will be created for 0.5 day of leave
If Shift Type is
Half Day AM/PMAND Unit isHourlyLeave Request will be created for duration
If Shift Type is
CustomAND Unit isDailyduration / employee hours per day
If result > 1 day, 1 day will be created
If Shift Type is
CustomAND Unit isHourlyLeave Request will be created for duration