...
If you are required to set up a new password for your newly converted ESS user account or have forgotten your existing ESS password (or your password has been reset by an ESS Administrator or ITC), please click on the ‘Forgot password’ link on the login page and it will step you through how to reset your ESS password.
If your ESS user account uses External Authentication, please contact your district ESS administrator if you forgot your password.
...
Enter your ESS username and click ‘Reset Password’.
A message is displayed stating an email will be sent to the existing User’s email with instructions on how to change (reset) the temporary password to a permanent password.
From the email received, copy the provided temporary password and click on the secure ‘ESS Application’ link. It will take you directly to a reset password window to change the temporary password to a permanent one.
On the Reset Password window, paste the temporary password into ‘Old Password’. Enter a New Password using the security requirements listed and re-enter the new password in ‘Verify New Password’ and click ‘Change Password’ to reset your temporary password to a permanent one. A green pop-up notification will appear stating ‘Operation successful. Password changed successfully.’
...
If you have forgotten your ESS Username, click on the ‘Forgot Username’ link on the login page. An email will be sent to the email address provided if a username associated with this email address is found in ESS.
If your ESS user account uses External Authentication, please contact your district ESS administrator if you forgot your username.
...
Register User
If your district would prefer you self-register for your ESS user account, click on the ‘Register User’ link on the login page.
...