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Role: For users with District Manager or Admin role. NOTE: District Manager role cannot create a user with Admin role. There is no user self registration yet in ESS. (ESS-246)

Create a User

An ESS user account may be created via the User menu or a user may self-register via the login screen by clicking on Register User. The username entered when creating the user account is the username used when logging into Employee Self Service.

1. From the Users menu, select 'Users'.

2. Click

   1. Enter/Select desired user information. Field denoted with a ^. are required fields.

      1. If the user account being created is for an employee of the district, select the employee by clicking on the drop down arrow under ‘Select Employee’ or enter a name to start filtering on an employee. Once selected it will auto-populate full name and email address from the USPS Employee record. (Primary email address from USPS is pulled by default.)

      2. If user is using Active Directory, enter their active directory username in the ‘Username’ field. Also check the ‘External Authentication’ box.

      3. If user is using DUO or miniOrange, check the ‘Two Factor Authentication’ box.

      4. If the user needs to be synced with Absence Management, check the ‘Sync to Absence Management’ box.

      5. Password Expiration date and time is automatically set when the ‘change password’ option is used.

      6. The ‘User’ role will be added by default. If additional roles need to be added to the user, click on the dropdown to select additional role(s). User Roles are defined under ESS/Kiosk Roles Crosswalk under ‘More Information on Users’

3. Click on to create the user or to cancel out of the window without saving changes.

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• view entire user record.

• edit a user record

• change a user’s existing password. NOTE: This password option can only be used for local or Two Factor authentication. If you are set up for external authentication, please contact your AD manager.

  

• deletes a user account.  If a user is part of a group/group chain and/or has leave requests entered in the system, their user account cannot be deleted. However, their account may be disabled by unchecking the ‘enabled’ box

• User accounts can be locked via the grid by checkmarking one or more user accounts and clicking . Or when editing a user account, the ‘locked’ field may be checked. The user will not be able to log into the application. Only a user with Admin or District Manager role can unlock a user’s account.

• User accounts can be unlocked via the grid by checkmarking one or more user accounts and clicking. Or when editing a user account, the ‘unlocked’ field may be checked. Only a user with Admin or District Manager role can unlock a user’s account.

• Bulk Reset Passwords: Allows mass reset of passwords for selected users. Checkmark specific users or use the top checkbox to select all users based on the filter you entered. A pop-up window appears with a grid listing the selected users and when their passwords are set to expire (if applicable). Click ‘Confirm’ to reset their passwords. The Password Expiration date and time will auto-populate in the User’s account forcing the user to reset their password at the ESS login page (by selecting the ‘Forgot Password’ option).

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• Export Grid Items: Checkmark specific users or use the top checkbox to select all users based on the filter you entered. Click to generate a CSV formatted spreadsheet based on the users you filtered.  For more information on updating user information via a spreadsheet, please refer to the System>Mass Load option.

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1. click . Fields denoted with a ^. are required fields.

2. Name: Enter the desired name of the Group and description.

3. Select And/Or:

   1. AND requires all ApproverGroup Member Types to approve the leave request

   2. OR requires only 1 Approver member to approve the leave request

4. Select the group members to be included. The list to choose from will include active ESS users as well as two unique users:

   1. Supervisor will automatically include the supervisor listed on the user's USPS Position record.

   2. Manager will automatically include users with Leave Manager role in ESS.

   3. NOTE: When adding a Supervisor or Manager group member to a Group, you must use OR option otherwise, it will attempt to flow to ALL supervisors or managers instead of the one specific to this position.

5. Once a member is selected, click Add to add the member to the grid. It will display their Username, Name and allow you to select their access to the group.

   1. Approver: member is an approver and will be sent an email notification when the leave request needs approval

   2. Read-only Access: member is not an approver but is allowed to view the leave request.

   3. Read-only Access with Notifications: member is not an approver but will be sent an email notification when a leave request is awaiting approval.

6. Click on to create the leave request group or to cancel out of the window without saving changes.

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1. click . Fields denoted with a ^. are required fields.

2. Name: Enter the desired name of the Group and description.

3. Select And/Or:

   1. AND requires all ApproverGroup Member Types to approve the timesheet

   2. OR requires only 1 Approver member to approve the timesheet

4. Select the group members to be included. The list to choose from will include active ESS users as well as two unique users:

   1. Supervisor will automatically include the supervisor listed on the user's USPS Position record.

   2. Manager will automatically include users with Leave Manager role in ESS.

   3. NOTE: When adding a Supervisor or Manager group member to a Group, you must use OR option, otherwise, it will attempt to flow to ALL supervisors or managers instead of the one specific to this position.

5. Once a member is selected, click Add to add the member to the grid. It will display their Username, Name and allow you to select their access to the group.

   1. Approver: member is an approver and will be sent an email notification when the timesheet needs approval

   2. Read-only Access: member is not an approver but is allowed to view the timesheet.

   3. Read-only Access with Notifications: member is not an approver but will be sent an email notification when a timesheet is awaiting approval.

6. Click on to create the group or to cancel out of the window without saving changes.

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1. click . Fields denoted with a ^. are required fields.

2. Name: Enter the desired name of the Group Chain and description.

3. Priority: Must be specified to determine the order of the workflow for each group chain. If two or more groups have the same priority number, it then goes in alphabetical order based on the chain name.

4. Select and drag Available (Approval) Groups from the left to the right (Selected) groups area.

5. Once the approval groups are in the proper order, select the

6. Specific Leave Types you want included in the group chain. If left blank, all leave types will be included:

7. You have the option of including one or more of the following to be included in the workflow:

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1. click . Fields denoted with a ^. are required fields.

2. Name: Enter the desired name of the Group Chain and description.

3. Priority: Must be specified to determine the order of the workflow for each group chain. If two or more groups have the same priority number, it then goes in alphabetical order based on the chain name.

4. Select and drag Available (Approval) Groups from the left to the right (Selected) groups area.

5. Once the approval groups are in the proper order, select the Specific Timesheet Options you want included in the group chain. If left blank, all appointment types will be included:

6. You have the option of including one or more of the following to be included in the workflow:

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• view entire group chain record. Image Removed edit When viewing a group chain. NOTE: If you edit the original settings of the group chain , you have the option to ‘edit’ the group chain, 'copy to leave requests’ to copy the timesheet group chain record to a leave request group chain record or click on matched employees to produce a grid of employees (and their positions) who fall under that group chain (aka workflow).

• Image Added edit a group chain. NOTE: If you edit the original settings of the group chain so that it is no longer applies to any outstanding timesheets tied to this group chain, you will receive an error message and the changes will not take place. Otherwise, if the edit was successful, it will restart the workflow on the timesheet and the timesheet’s approval trail will display ‘Group Chain Edited’.

• Image Removed or Image Removed Image Added Matched Positions: Displays a grid of employees (and their positions) who fall under that group chain.

• Image Added or Image Added allow you to reorder the priority of the district existing workflows. Group priority can be shared (meaning you can assign the same priority number to multiple group chains. It will flow by priority first and then alphabetically by group chain name.)

• copies the timesheet group chain to a leave request group chain

• delete a group chain.  If you attempt to delete a group chain that contain outstanding timesheets, if another applicable group chain exist (i.e. 'catch all' group chain), the workflow for the timesheet will restart. Otherwise, you will receive an error message and you will not be able to delete the group chain.

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1. From User>API Access token, click .

2. Created by, date and time will auto fill

3. Select the existing User account created for the third-party vendor along with a description.

4. Click Image Removed to create the API Access Token or Image Removed to cancel out of the window without saving changes.

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2. Select the existing User account created for the third-party vendor along with a description.

3. Click Image Added to create the API Access Token or Image Added to cancel out of the window without saving changes.

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Duplicate User/Employee Relations

The Duplicate Users/Employee Relations grid will displays any ESS users who have the same (USPS) employee number. You have the option to export the grid information to a spreadsheet via the ‘Export to CSV’ option.

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Example: In the image above, both ESS usernames ‘testdupblevins’ and ‘rblevins’ reported using the same Employee Number (ANON349). To confirm, in the User grid, filter for both users and review their employee number. If they both have the same employee number, determine which user account has the correct number and update accordingly.

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eview each user account

If the user is creating a new user the correct way and entering from the Create drop down option, then we should never need to use the duplicate user grid.

no two users can have the same usps employee assigned to them.

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More Information on Users

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Users may be assigned one or more roles. All users by default will be assigned the ‘User’ role. Listed below are the available Roles in ESS, it’s Kiosk counterpart, definition and example of the role. Please refer to the ESS Menu Options by ESS Role document in the appendix for an overview of the menu options available to a user based on their ESS role(s).