Voiding and Reissuing a Payroll Payment:
The following information will step you through the process of voiding and reissuing payments. Locate the scenario that matches your current processing situation and follow the steps outlined in that section.
Is the payroll payment being voided and reissued within the same calendar and fiscal year? If so, proceed with the following steps:
Go to Payments>Payroll and select the Payroll Payment Checks.
Locate the payment that needs voided/reissued.
Mark the checkbox next to the payment you wish to void/reissue and click Reissue. A pop-up window will appear prompting for a bank account, new check number can be left blank and the system will assign the next number on file, and reissue date using the calendar. Click Confirm. A window will appear confirming the payment number that was voided and the new payment number.
To print the new check, locate the new check on the grid and mark the checkbox next to the payment. Click Print Checks. A pop-up window will appear prompting for an output format, file name, print full check, and a memo. Click Process Payments and Done.
Submit the check file to your printing software.
Is the payroll payment being voided and reissued outside the current calendar and/or fiscal year? If so, proceed with the following steps:
The employee should return the net amount of the original payment to the district.
Deposit the payment into the district’s payroll clearance.
Process a special pay for the amount the payment should have been.
Click here and follow the steps under the scenario that matches your current processing situation.
Since a W-2C was issued, the amounts from the special pay need to be removed from the current year’s information. To reverse the information involved in the special pay, create Core>Adjustments for all payroll items involved and for any of the following Types that apply:
Total Gross
Applicable Gross
Amount Withheld
Board’s Amount of payroll item withheld
Board’s Pickup Amount of Payroll Item (applicable for Medicare pickup)
Go to Reports>W2 Reports>W2 Report and Submission. Generate the W2 Report for the employee and check for errors and accuracies.
Voiding and Reissuing a Payee Payment:
Go to Payments>Payee and select Payee Payment Checks.
Locate the payment that needs voided/reissued.
Mark the checkbox next to the payment you wish to void/reissue and click Reissue. A pop-up window will appear prompting for a bank account, new check number can be left blank and the system will assign the next number on file, and reissue date using the calendar. Click Confirm. A window will appear confirming the payment number that was voided and the new payment number.
To print the new check, locate the new check on the grid and mark the checkbox next to the payment. Click Print Checks. A pop-up window will appear prompting for an output format, file name, print full check, and a memo. Click Process Payments and Done.
Submit the check file to your printing software.
Voiding and Reissuing a Refund Payment:
Go to Payments>Refund and select Refund Checks.
Locate the payment that needs voided/reissued.
Mark the checkbox next to the payment you wish to void/reissue and click Reissue. A pop-up window will appear prompting for a bank account, new check number can be left blank and the system will assign the next number on file, and reissue date using the calendar. Click Confirm. A window will appear confirming the payment number that was voided and the new payment number.
To print the new check, locate the new check on the grid and mark the checkbox next to the payment. Click Print Checks. A pop-up window will appear prompting for an output format, file name, print full check, and a memo. Click Process Payments and Done.
Submit the check file to your printing software.