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- Go to Transactions/Refunds
- Query for the refund to be cloned
- Click on the refund number in the query results
- Click CLONE
- Enter necessary information:
- Refund Number
- Date (System will auto assign if left blank)
- Any additional changes necessary
- Refund Number
- Click VALIDATE
- Click POST
Reverse a Refund (Legacy)
Refunds with an associated check cannot be reversed
- Go to Transactions/Refunds (Legacy)
- Query for the Refund to be reversed*
- Click on the Refund number in the query results
- Click REVERSE
- Enter necessary information:
- New Refund numberĀ (System will auto assign if left bank)
- DateĀ (System will auto assign if left bank)
- Any additional changes necessary
- New Refund numberĀ (System will auto assign if left bank)
- Click VALIDATE
- Click POST
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