Un-Lock User

A user will be locked out after 5 consecutive attempts to log in. They will be detected as an intruder and will receive a bad credentials error. The User cannot change their password until their account is unlocked by a user who has this permission. To unlock their account, use the unlock button in the grid. 

User

 A "User" is a person that the software is designed for and is using it.  The username entered when creating the user is the username they will use to log into USPS-R.    

Users are assigned one or more Roles.  The roles assigned to the user thus determine the access that user will have in the system.

Create a User

1. From the System menu select 'User'
2. Click on 
3. Enter in required user information:

Field Definitions:

• Enter in the Username of the employee
  
  
• Enter the Name of the employee
  
  
• A Title name can be entered if desired
  
  
• An Email address can be entered if desired
  
  
• Select the Assigned Roles for the employee by using the  option.

  • Grant the User one or more roles

    • highlight desired roles

    To select more than one role at a time hold the control key and click on each one.

    To select more than one role in consecutive order highlight the first role, hold the shift key and highlight the list permissions.

• The Failed Attempt field will show the number of consecutive failed login tries in a short period of time. After 5 failed attempts, the user will be locked out and will need to be unlock. Non-modifiable

• The Account Expiration is the date at which the user account will expire.  After this date, the user will be effectively disabled.  This affects both locally and externally authenticated users.
  
  
• The Password Expiration is the date at which the user's password will expire.  The user will be required to change the password after this date.  Does not affect externally authenticated users.
  
  
• Uncheck box to disable a user from using the account.
  
  
• Is the account currently Locked? Read Only field. Use grid to Lock or Unlock an employee  (If checked, the account is locked) Locked accounts are usually temporary situations caused by excessive login failures or other account status problems.  Use the 'enable' flag to permanently disable a user.  

• Check the "Two Factor Authentication" if required.   This is a SSDT pre-defined definition ONLY.  Mass Change can be used to "Enable Two Factor Authentication (SSDT)" that will move ALL users to the Two Factor Authentication field.  Please contact your ITC if wanting to update ALL Employee's to the new 'Two Factor Authentication'.  Click here for more information on the Mass Change procedure.  More information on the Duo Security Integration Guide can be found here.

• External Authentication Is user authenticated by a external trusted system?  Externally authenticated users must use the external system to update their password.

• The Last Login option will show when the employee was last logged into the system.
  
  
• This box will be checked if the employee's Account is expired. Read Only field
  
  
• This box will be checked if the employee's Password is expired. Read Only field

Click on  to create the user, click on  to not create the user.

Search/View

The User grid allows the user to search for existing account filters by clicking in the filter row in the grid columns and entering in the desired information. Click on any row of the search results to see a summary view of the record.  The Advanced Search can be utilized by clicking on the in the upper right side of the grid.

Highlight Viewer User

To use the Highlight Viewer, locate the User on the grid and single click anywhere on that line.  The Highlight Viewer details will appear on the right-hand side of the screen.

Edit

Click on  in the grid beside the user to edit the record. Only fields that are allowed to be edited will be displayed. 

Change User Password

A user's password may be changed for them or if the user knows their password, they may also change it themselves by clicking on the Change Password link on the login page.

1. From the System menu select 'User'
2. Search for desired user
3. Click on
4. Enter in the new password and verify it.
   1. 
5. Click on  to make the change, click to  to not change the password.

Mass Change

For more detail information on the Mass Change option, please click on the Mass Change documentation link to find the How to Steps: Mass Change.

Report Creation

To create a report from the Grid, please click on the Report documentation link to find the How to Steps: Report.

User Listing Report

To run a report showing the Username, Name, Last Login and Roles of the user, import the attached .json file: USPS-R User Listing Report.json into your instance.