A credit is created when a payment has been made for more than the billing amount. The user has the ability to:
- apply credit from the overpayment to an existing Billing. NOTE: The customer of the overpayment and the customer of the credit billing must be the same. Please refer to the Apply/Manage Credits section in Billing for more details.
- Refund the overpayment by creating a 'Refund Credit' (disbursement) to the customer
Refund Credit
- From the Accounts Receivable menu, select Credit
- Query the credit you want to create a refund disbursement for.
- Click on to create a refund.
- Not finished....