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A credit is created when a payment has been made for more than the billing amount.  The user has the ability to:

  • apply credit from the overpayment to an existing Billing.  NOTE: The customer of the overpayment and the customer of the credit billing must be the same.  Please refer to the Apply/Manage Credits section in Billing for more details.
  • Refund the overpayment by creating a 'Refund Credit' (disbursement) to the customer

Refund Credit

  1. From the Accounts Receivable menu, select Credit
  2. Query the credit you want to create a refund disbursement for.
  3. Click on  to create a refund.
  4. Not finished....


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