SSDT Meetings and Trainings
Upcoming ITC Training Webinars and Registration Information
The following links contain our upcoming ITC training webinars as well as recorded sessions that have taken place in the current or the prior year:
- CY2024 ITC training webinars and how to register for them is available on the 'ITC Training and Registration' site. This site also includes recordings of session that have already taken place this calendar year.
- If you are interested in reviewing recordings of training sessions that took place in CY2023, please click here.
Registration to attend these training webinars is available for ITC staff only. District staff must contact their ITC for training sessions available at their ITC.
For ITC Staff that have completed training please let us know how we did by completing an evaluation of your training using this form.
Year End Meeting Materials
SSDT provides CYE and FYE webinars during the year for ITC staff. Listed below are materials that are covered during the ITC Calendar Year End and Fiscal Year End webinars.
- 2024 ITC Fiscal Year-end: Includes agenda, powerpoints, closing procedures and supporting documentation
- 2024 ITC Calendar Year-End: Includes agenda, powerpoints, closing procedures and supporting documentation
Training Materials
SSDT provides training materials such as powerpoints and supporting documents for ITC Fiscal support staff to be used for train-the-trainer sessions as well as end-user sessions.
- ITC Overview Training: Includes powerpoints, supporting materials and training recordings
- ITC Intermediate Training: Includes agenda, powerpoints and supporting materials
- Miscellaneous Training Presentations: Includes powerpoint presentations SSDT has conducted at various conferences and events
- ESS Overview: User-focused Employee Self Service demo that took place on 5/10/24.
ITC-only Support Resources/Materials
Listed below are resource documents specific to ITC support staff.
SUPPORT
JIRA
- Customizing a JIRA Dashboard
- JIRA Service Desk (Creating a Ticket to the SSDT)
- Support Service Desk Best Practices
USPS
ESS
Release Recaps
Resourceful document summarizing, by month, the new features, enhancements and improvements that took place in USPS, USAS, Inventory, ITCM, and ESS applications.